UC Management Platform - SMACS ControlA highly robust UC data and analytics tool that enables comprehensive reporting, designed to deliver insightful and actionable business intelligence.
Why UC Data Matters
Successful business is built on actionable data.
Yet organizations of all types continue to struggle with maintaining accurate, up-to-date and insightful reporting—having no way to control or evaluate the imperative key metrics associated with their UC platform. This lack of data can lead to everything from license sprawl, underused assets, and an endless list of inefficiencies. In short, with no measurement comes no management, rendering any UC strategy pointless. However, there is an alternative.
The Magic of SMACS Control
Welcome to your new world of comprehensive UC data—all in one convenient place.
Our SMACS Control module—part of our industry-leading SMACS UC Management Platform—instantly enables users to consolidate much-needed metrics from the entirety of their UC infrastructure into one centralized system. Furthermore, those metrics can then be consolidated and built to provide any number of custom reports and dashboards.
The outcome? Instantaneous insight and control—enabling cost reductions, the identification of adoption challenges and opportunities, compliance adherence and risk reduction, and the ability to make insightful business decisions that affect the success of your business.
System Agnostic. C-Suite Focused.
Not all UC infrastructure is built on a single platform—SMACS Control handles that for you.
From Cisco to Microsoft and so much more, UC has evolved to be a combination of any number of UC platforms and solutions. That is why SMACS Control has been purpose-built to address a multitude of vendors to provide unparalleled UC insights across the entirety of your infrastructure. Better yet, by extending functionality through the entire SMACS UC Management Platform, SMACS Control becomes the world’s only UC tool that can action insights with no manual intervention required.
How can SMACS provision 450+ users almost immediately?
Read our latest Case Study to find out how it’s done, and how you can do it too.
Features and Functionality of the World’s Leading UC Management Platform
If seeing is believing, just wait until we walk you through a 20-minute demo that will forever change your business.
Until then, here are just a few of the things that will revolutionize your company.
Adoption & Cost Reduction Analysis
By leveraging the power of SMACS Control’s comprehensive data and reporting, in-depth call detail reports can be generated with ease to deliver real-time insights as to how services are being used by every user in the company.
Usage & Inventory Analysis
With SMACS Control, managers can immediately know the number of active (and inactive) devices, licenses, features and DIDs—enabling immediate cost savings and the simplification of configurations, whether or not users require outside numbers, hardware refresh planning, and more.
Proactive Identification of Configuration Issues
The SMACS Control CUCM custom reporting feature enables managers to immediately track any and all misconfigurations or outliers within the system including hunt group memberships, incorrect numbers in the global directory, mis-configured third-party integrations, voicemail setups, and so much more.
Administrative Analytics Consolidation
The revolutionary SMACS Control UC data consolidation engine enables immediate, easily configured analysis queries to deliver maximum visibility and insight into all aspects of UC system usage—delivering the modern business intelligence required for today’s ever-connected business.
See what SMACS can do for you.
In just 20 minutes, the SMACS demo will show you what your company is capable of. Are you ready?
Enable users with little to no technical knowledge to address the majority of daily UC tasks—enabling seamless offloading of costly and redundant MACDs and daily management to the Help Desk—and providing a simple and highly intuitive interface to enable any provisioning in seconds.