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Tech How-to: Troubleshooting Webex Issues

If you’re experiencing connection issues with Webex on some networks but not on others—such as home versus office—here are some tips and tricks to help fix the problem. Connectivity It’s important to remember that when using cloud services, there are many moving...

Tech How-to: Troubleshooting Cisco’s UC Firewall Rules

Is your monitoring system detecting erroneous outages? Are you noticing unusual network behaviour? Chances are it’s due to firewall rules on some Cisco UC appliances. In this post, I will show you how to check the firewall rules, patch the problem, and diagnose the...

Tech How-to: Cisco UCS Virtual Drive RAID bug fix

Struggling with severe performance issues using Cisco Business Edition 6000/7000 Series RAID Servers? Spending hours trying to upgrade your rack servers—only to be hit with cryptic “Unexpected Timeout Error” messages? You’re not alone. After days of unsuccessful...

Unified Communications from the IT frontlines

As part of most IT teams, one is expected to deal with all kinds of unexpected issues and requests. Some of those issues and requests will necessarily involve Unified Communications—whether it’s to assign 50 new extensions for a brand-new branch office or (more likely...

Cisco Introduces New Collaboration Licensing Solution – Flex 3.0

Effective September 23rd, Cisco has released its latest version of its collaboration licensing solution Cisco Flex 3.0. What’s new in Flex 3.0 Version 3.0 offers several essential changes that will impact existing users and potential new users interested in Cisco...

Controlling Multi-National Telecom and ISP Selection within CUCM

For multinational organizations, utilizing telecom and internet service providers that are country-specific can be crucial. Whether it’s due to data sovereignty laws specific to particular industries, to compliance standards, and more—where UC "connects" should be...

How to Integrate Cisco telephony with Microsoft Teams

Users of Cisco and Microsoft collaboration tools have a little more to be excited about as Cisco recently announced the availability of two plug-in applications that would integrate Microsoft Teams with Cisco Webex Calling, as well as Cisco Jabber for on-premise Cisco...

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