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The vaccine is not going to change the world back to what it was

It's hard to believe that we have been living with a global pandemic for almost a year. It seems like just yesterday the world was scrambling to move everyone home as lockdowns became one of the "new normals" across the globe. Yet, less than one year later, the news...

Can you truly fight the battle of UC complexity? No, you can’t.

In the modern age of work-from-home, it's fair to say that there are a lot of ways to collaborate. More so, it may be more accurate to say that there are far too many ways to collaborate—and therein lies the problem. As a seemingly endless list of apps and...

Why your corporate culture doesn’t foster productivity

For the first time in modern history, 2020 presented the world with the opportunity for humans to simultaneously live through the same experience. Regardless of where you are, or what type of industry you are in—as a global society, we all had to shift to remote...

Unified Communications from the IT frontlines

As part of most IT teams, one is expected to deal with all kinds of unexpected issues and requests. Some of those issues and requests will necessarily involve Unified Communications—whether it’s to assign 50 new extensions for a brand-new branch office or (more likely...

Why Microsoft Teams is NOT the magic bullet you think it is

After a title like this, I'm sure I have two things at this point: a firm grip on you attention, and a firmer grip on your blood pressure. However, there is more to the argument to come. When it comes to Unified Communications, not only is Microsoft Teams not a magic...

Why so many digital transformation projects fail

There is an old lyric that proclaims "The road to Three Mile Island was paved with good intentions"—an apt sentiment especially when it comes to the modern-day dilemma of tackling digital transformation initiatives. And even through all the hype (sorry, Marketing) and...

Why large telcos can’t show you what you are losing

For a moment, forget about work and think about any personal experiences you've had with large telcos. What comes to mind? Would I be mistaken if I said that the memory wasn't a good one? Why is it that the majority of readers will have an instant reaction—one that...

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