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Category: Opinion

Should You Move to Cloud-Based UC? We Break it Down

The advantages of the cloud are hard to ignore, especially with so much noise being made around the technology these days. It’s not just cloud companies generating all this hype either – early adopters have reported lower costs, easier maintenance, and greater...

Stack8: Achieving the Promise of UC and UCaaS

Recently, Rich Tehrani the CEO of Technology Marketing Corporation (TMCnet) sat down with Steven Karachinsky, the CEO of Stack8 to discuss the changing role of Unified Communications for organizations and the role Stack8 is playing in it. To read the complete...

Context Is King For Your Contact Center

You have the unenviable task of assembling the bookcase that you bought and have left in the middle of your living room since it was delivered more than a month ago. You quickly realize that the instructions which say that the entire bookcase can be assembled with a...

2017 Wrap Up: Some of Our Most Read Blogs

A year ago, when we outlined the direction of our blogs for 2017 we never imagined how well they would be received by our peers worldwide. From Jabber to AI and provisioning to toll fraud, we sought to share some of our insights in the digital communications space to...