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Category: Industry

What is Cisco Webex Calling?

While Cisco has a mature product portfolio of Unified Communications services and solutions that have been at the forefront of technology for years, they are not a company to rest on their laurels. One of the most exciting things about being a technology partner of...

What’s New in Cisco Collaboration System Release 12.5

For months now, Cisco CSR users have been eagerly awaiting the release of Collaboration Systems Release 12.5, with all of the changes within the collaboration spectrum of Cisco’s portfolio of products, version 12.5 promised to take collaboration to new levels. In this...

Cisco Cognitive Collaboration – what does it mean for your business?

Last month, Cisco introduced a range of new artificial intelligence (AI) features for Webex under the banner of Cognitive Collaboration. Together, these promise to elevate smart meetings to a whole new level. Cisco defines Cognitive Collaboration as: “Context and...

Why Cisco Webex Contact Center is Good for Business

A high-quality customer experience has always been important for contact centers, but today it is one of your company’s greatest differentiators. People interact with contact centers through a growing range of channels – phone, email, chatbots, and social media, to...

Three Reasons Large Companies are Investing in Cloud-Based UC

After a wave of adoption for cloud-based UC among small and medium businesses, large enterprises are embracing change themselves and ramping up investment in Unified Communications as a Service (UCaaS). Synergy Research Group found that the number of enterprises using...

Automating Unified Communications

So when you think “automation” what comes to mind? Your thermostat or sprinkler system, maybe your coffee maker or online bill pay? Perhaps something a little more with an industrial feel like robots in a car factory or bottle processing at a beverage plant? Or is it...

Cisco Webex Edge – What is New and Exciting

This year has been an excellent year for us at Stack8 in that we have been able to participate in a large number of Cisco Connect events as well as Cisco Live where we were asked to be part of the Collaboration Village. Throughout our travels, speaking with clients...

Stack8: Achieving the Promise of UC and UCaaS

Recently, Rich Tehrani the CEO of Technology Marketing Corporation (TMCnet) sat down with Steven Karachinsky, the CEO of Stack8 to discuss the changing role of Unified Communications for organizations and the role Stack8 is playing in it. To read the complete...

The Cisco Webex Board, What is New and Exciting

Maybe I am dating myself, but I remember the days when we would draft all of our meeting ideas on an easel, with a giant pad of white paper. Inevitably one person would be assigned to tear off the paper and store these massive sheets at their desk, only to be...