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Your source for UC thoughts, insights, technical information, and more.
Controlling Multi-National Telecom and ISP Selection within CUCM

Controlling Multi-National Telecom and ISP Selection within CUCM

For multinational organizations, utilizing telecom and internet service providers that are county-specific can be crucial. Whether it’s due to data sovereignty laws specific to particular industries, to compliance standards, and more—where UC "connects" should be...

How 2020 redefined the concept of Business Continuity

How 2020 redefined the concept of Business Continuity

If you happen to be like the 99% of the rest of the world's population, I suspect that at least now and then you think back to the simplicity of the world just a few short months ago. If 2020 has taught us anything, it's that luck most definitely favors the prepared,...

The crucial steps all businesses must now take in order to survive.

The crucial steps all businesses must now take in order to survive.

If there is anything that the business world has learned over the past few months, it's that being ready for the unexpected is paramount. And, like the old saying goes, luck favors the prepared. However, is that easier said than done? Well, the answer depends on...

How to Integrate Cisco telephony with Microsoft Teams

How to Integrate Cisco telephony with Microsoft Teams

Users of Cisco and Microsoft collaboration tools have a little more to be excited about as Cisco recently announced the availability of two plug-in applications that would integrate Microsoft Teams with Cisco Webex Calling, as well as Cisco Jabber for on-premise Cisco...

Has the world just become more productive? The numbers say yes.

Has the world just become more productive? The numbers say yes.

As of late, many of the people I talk to truly feel as though they are only living in the right now—meaning that the past is behind them, and the future, for the time being, is parked on-hold with no clear path forward.  And with good reason. The world as we know it...

Is this a tipping point for business? Yes it is.

Is this a tipping point for business? Yes it is.

It's no surprise that the topic on everyone’s minds over the past week has been the fate and future of modern business. After all, with so many people now being asked to work from home, the office environment as the world knows it is rapidly changing in real...

Working smarter: Managing a remote team

Working smarter: Managing a remote team

Managing a team is one of the most rewarding and challenging experiences you can have at work.  It’s widely known that employees often choose to stay with a company based on their experience with their direct manager.  The way you form a team, share goals and work...