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Tech How-to: Cisco UCS Virtual Drive RAID bug fix

Struggling with severe performance issues using Cisco Business Edition 6000/7000 Series RAID Servers? Spending hours trying to upgrade your rack servers—only to be hit with cryptic “Unexpected Timeout Error” messages? You’re not alone. After days of unsuccessful...

How would you rate your Customer Experience? Can you?

How would you rate your Customer Experience? Can you?

In the world of Unified Communications, far too many times companies look at UC technology as an inward-facing tool only—meaning it is used by teams of people to only text, video chat, and meet. Now, as we all know, it’s completely understandable that UC is viewed in...

Why simply moving your UC to the cloud won’t save you

In the modern age, technology is rife with promises. In fact, it seems that technology in general drives direction for some organizations—but rarely results in the desired outcome. And this is especially the case in the world of Unified Communications. Case in point:...

UC cloud interoperability: the new way of the world

When it comes to modern business technology, one theme continues to prevail: business processes are highly unique to every company. As such, the old-school idea—that one vendor, one platform and one approach can address all business challenges—is no longer viable. To...

The vaccine is not going to change the world back to what it was

It's hard to believe that we have been living with a global pandemic for almost a year. It seems like just yesterday the world was scrambling to move everyone home as lockdowns became one of the "new normals" across the globe. Yet, less than one year later, the news...

Can you truly fight the battle of UC complexity? No, you can’t.

In the modern age of work-from-home, it's fair to say that there are a lot of ways to collaborate. More so, it may be more accurate to say that there are far too many ways to collaborate—and therein lies the problem. As a seemingly endless list of apps and...

Why your corporate culture doesn’t foster productivity

For the first time in modern history, 2020 presented the world with the opportunity for humans to simultaneously live through the same experience. Regardless of where you are, or what type of industry you are in—as a global society, we all had to shift to remote...

Unified Communications from the IT frontlines

As part of most IT teams, one is expected to deal with all kinds of unexpected issues and requests. Some of those issues and requests will necessarily involve Unified Communications—whether it’s to assign 50 new extensions for a brand-new branch office or (more likely...

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