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Tech How-to: Improve the Monitoring for UC Systems

As in any other area of computing, there are always new methods and advances in technology to improve the way we do things. One of our core values at Stack8 is constant improvement. We pride ourselves in consistently figuring out how we can improve—and improving our...

What does “service” truly mean to you?

In a day and age where many aspects of business require an externally sourced partner, the concept of "service" takes on an entirely new meaning. Whether it's the sometimes stark comparisons between large companies and smaller providers, right down to who the customer...

Tech How-to: Troubleshooting Webex Issues

If you’re experiencing connection issues with Webex on some networks but not on others—such as home versus office—here are some tips and tricks to help fix the problem. Connectivity It’s important to remember that when using cloud services, there are many moving...

Tech How-to: Troubleshooting Cisco’s UC Firewall Rules

Is your monitoring system detecting erroneous outages? Are you noticing unusual network behaviour? Chances are it’s due to firewall rules on some Cisco UC appliances. In this post, I will show you how to check the firewall rules, patch the problem, and diagnose the...

Tech How-to: Cisco UCS Virtual Drive RAID bug fix

Struggling with severe performance issues using Cisco Business Edition 6000/7000 Series RAID Servers? Spending hours trying to upgrade your rack servers—only to be hit with cryptic “Unexpected Timeout Error” messages? You’re not alone. After days of unsuccessful...

How would you rate your Customer Experience? Can you?

How would you rate your Customer Experience? Can you?

In the world of Unified Communications, far too many times companies look at UC technology as an inward-facing tool only—meaning it is used by teams of people to only text, video chat, and meet. Now, as we all know, it’s completely understandable that UC is viewed in...

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