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Should your UC be on-prem, hosted, or cloud? Do you know?

Should your UC be on-prem, hosted, or cloud? Do you know?

In the world of Unified Communications (UC)—Cisco or otherwise—there is, like any other technology, choices to be made and compromises to be worked through. If you're lucky, the choices you make lead to a well-defined present and future. And there lies the biggest...

Why employees don’t use unified communications properly

Why employees don’t use unified communications properly

If 2020 has taught us anything it’s that there are far too many communications tools for the world to handle. From tools by Cisco and 8x8, to Microsoft Teams and Skype, to Zoom—I could go on and on. In fact, while I’m at it, let’s throw in Apple’s FaceTime and Google...

Controlling Multi-National Telecom and ISP Selection within CUCM

Controlling Multi-National Telecom and ISP Selection within CUCM

For multinational organizations, utilizing telecom and internet service providers that are country-specific can be crucial. Whether it’s due to data sovereignty laws specific to particular industries, to compliance standards, and more—where UC "connects" should be...

How 2020 redefined the concept of Business Continuity

How 2020 redefined the concept of Business Continuity

If you happen to be like the 99% of the rest of the world's population, I suspect that at least now and then you think back to the simplicity of the world just a few short months ago. If 2020 has taught us anything, it's that luck most definitely favors the prepared,...

The crucial steps all businesses must now take in order to survive.

The crucial steps all businesses must now take in order to survive.

If there is anything that the business world has learned over the past few months, it's that being ready for the unexpected is paramount. And, like the old saying goes, luck favors the prepared. However, is that easier said than done? Well, the answer depends on...

How to Integrate Cisco telephony with Microsoft Teams

How to Integrate Cisco telephony with Microsoft Teams

Users of Cisco and Microsoft collaboration tools have a little more to be excited about as Cisco recently announced the availability of two plug-in applications that would integrate Microsoft Teams with Cisco Webex Calling, as well as Cisco Jabber for on-premise Cisco...