Product Marketing Manager

Ontario, Canada

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Product Marketing Manager

From Comcast to Revlon, companies across North America use Stack8’s solutions to better communicate, collaborate, and serve their customers. This year has seen a dramatic shift in the way businesses work, and we’re looking for a leader to keep us one step ahead of their needs so we can continue building technologies that help our clients to thrive.

Reporting to our Head of Product, you will be the bridge between our IT and marketing teams, matching a deep understanding of customer pain points with a clear vision of how we can improve our product roadmap and external communications.

HOW to apply:

  • Do not submit your application via “Easy Apply”
  • Craft your Resume and your cover letter and send them to: hr@stack8.com
  • Keep your Resume in maximum two pages and tell us in your cover letter why you chose to apply @Stack8 while including both a successful story and a learning from your past/current experience.  Alternatively, you can opt for a less traditional cover letter by recording a video instead, making it unlisted via YouTube and adding it to your email.
  • Please add as “Subject” the following: Product Marketing Manager – Your Name

WHAT you’ll do

  • Be the voice of Stack8’s customers within our business, making sure our product team understands clients’ needs and develops technologies that directly address their pain points
  • Break down our customers’ decision-making process, constantly feeding new insight back to sales, marketing, and product teams to inform their strategies
  • Work with sales and marketing to reposition Stack8’s solution set, giving focus and clarity to our external communications
  • Establish yourself an information resource for users, answering their questions in forums and chat groups while amplifying Stack8’s voice through your professional network
  • Act as a public face for Stack8’s product team, occasionally speaking at live events and leading product demos during webinars
  • Develop a deep and critical view of Stack8’s solutions portfolio, with a focus on customer benefits and opportunities for improvement

WHAT we’re looking for

  • 5 years’ experience in a product management or product marketing role, ideally in telecoms
  • An understanding if B2B customers and their pain points, from helpdesk staff to IT decision-makers
  • Razor-sharp business acumen. Our customers’ needs change constantly, and we need to be able to anticipate and exceed their expectations
  • A willingness to challenge us. We expect you to give us an outside-in perspective on the market, even if it goes against conventional wisdom
  • A confident communicator. You feel equally comfortable articulating the business advantages of unified communications and the technical nuances of back-end systems
  • Autonomous. This is a new role at Stack8, so you’ll get to define many facets of the job yourself
  • Proactive. You’ll be a constant source of intel and inspiration for our sales, marketing, and product teams
  • Excellent writing skills and command of the English language, as many of our clients are US-based

WHO we’re looking for

At Stack8, we look for three qualities in every one of our employees:

  • A problem-solving mentality
  • A willingness to do whatever it takes, and
  • A commitment to constant growth and improvement

Beyond that, you are:

  • Self-sufficient and detail-obsessed, with a proven ability to make tough decisions on the fly
  • Passionate about what’s next in business technology, with a gut feel for what matters to clients
  • Invested in nurturing Stack8’s growth, in addition to driving our product development
  • Hungry to learn from and teach others. Teamwork has and will always be the bedrock of our success
  • Ready to make an impact. You’ll have the ear of every team in our organization, and we will listen

The PERKS

  • Flexible working environment
  • Unlimited vacation policy
  • Free snacks, fruit, and coffee
  • An enviable location in the heart of Montreal
  • Health and Dental insurance

About Stack8

Since 2010, Stack8 has built its reputation as a true leader in the field of Unified Communications Solutions and the go-to UC partner for leading companies around the world. Specializing in comprehensive co-managed services, combined with unique software-based management tools focused on the entire UC Stack, Stack8 continues to redefine Unified Communications Solutions, making exceptional customer experience its number one goal.

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