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End of Support Life for all Custom Applications

EOSL Announcement Number: EOS2021-1001
EOSL Announcement Date: Feb 1, 2021

Stack8 is announcing the end of support for all custom application development projects including the following:

  • UCCX Wallboard Support & Maintenance
  • UCCX Data migration Tools Support & Maintenance
  • UCCX Outbound IVR Support & Maintenance

Customers with active contracts will continue to get support until the expiration of their agreements.

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EOSL – End of Support announcement
EOS – End of Sale
EOSL – End of Support Life ” _builder_version=”4.8.2″ _module_preset=”default”][/dvmd_table_maker_item][dvmd_table_maker_item col_label=”Description” col_content=”Description
The date the announcement is sent to affected clients
The last date upon which support can be purchased
The last day after which product support will no longer be available. ” _builder_version=”4.8.2″ _module_preset=”default”][/dvmd_table_maker_item][dvmd_table_maker_item col_content=”Date
February 1, 2021
March 1, 2021
December 31, 2021 ” _builder_version=”4.8.2″ _module_preset=”default”][/dvmd_table_maker_item][/dvmd_table_maker]

Notable Dates

February 1, 2021 
EOSL – End of Support announcement 
The date the announcement is sent to affected clients 

March 1, 2021 
EOS – End of Sale
The last date upon which support can be purchased 

December 31, 2021
EOSL – End of Support Life
The last day after which product support will no longer be available. 

Product replacement options

  1. If desired, Stack8 will supply affected customers with a repository of the application source code. Clients will be granted a royalty free license to modify and enhance the application for their own internal use*.
  2. Client may speak with their Account Representative to explore alternate commercially available applications to replace the ones developed by Stack8.

*Repositories will be provided as-is. Any additional consulting, support or training will be billed on a time & materials basis at a rate of $175/hour.

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